Belmont College

Malicious Software

Malware

Malware (Malicious Software) is a general term that refers to any software designed to harm or gain unwanted access to your computer.  There are many different types of malware; however the four most popular types are Spyware, Adware, Rootkits and Trojans.

Spyware

Spyware is a type of malicious software which collects information without the user’s knowledge.  Many users will not know they have spyware, and it can be difficult to detect.  Spyware can monitor many aspects of a computer, such as your browsing habits, keystrokes and even mouse movements in some cases.

Adware

Adware is often times confused with spyware, however there are differences.  Adware refers to any type of advertising supported software which automatically displays or downloads advertisements to a computer.  These advertisements are often in the form of pop-up ads.  The goal of adware is to generate revenue for an advertising company; or its author.  Adware itself is harmless (just annoying) but often adware is bundled with spyware or keyloggers to track a user’s browsing history so that the pop-up ads will be more relavent to the user.

Rootkits

A rootkit is a piece of software that enables access into a computer without the user’s knowledge.  This is one example of why keeping your operating system updated is important.  If Windows releases a patch for a vulnerability in the operating system but the user ignores the update, an attacker might use that vulnerability to gain access to the computer.  Once access is gained the attacker will install a rootkit. Once a rootkit is installed on the host computer, it elevates the privileges of the attacker so they are able to do anything to your computer without your knowledge.  Once a rootkit is installed it provides a “backdoor” for the attacker to keep re-gaining access to your computer, even if you patch the initial vulnerability that was used to exploit your computer. Rootkits can be difficult to remove.

Trojans

Trojans, or a Trojan Horse, is software that appears to be performing a legitimate function but it is really stealing information or harming the host computer. For example an anti-virus program called “Antivirus XP” might pop-up and say that your computer is infected and you need to purchase the full version to clean your computer, but in reality “Antivirus XP” is the infection in your computer and the author wants you to enter your information so they can steal your money.  If someone mistakenly enters credit card information into a Trojan Horse program, it is best to put a hold on the card and get a new credit card.  Trojans can be extremely difficult to remove and we advise that you have a PC Professional remove a Trojan as you can do more harm to your computer by removing it incorrectly.

To remove malware infections we recommend the two following free programs (you can click on the name for the link to the website):

MalwareByte’s Anti-Malware Free

Spybot Search & Destroy

logo

Information Systems Office Hours

Monday - Thursday
7:00a.m. - 8:00p.m.
Friday
8:00a.m. - 4:00p.m.
Sat & Sun: Closed

Contact Information

Information Systems
Belmont College
120 Fox-Shannon Place
St. Clairsville, Ohio 43950

email: supportdesk@belmontcollege.edu
Phone: 740.695.8514
Fax: 740.699.3990